Frequently Asked Questions

Do I have to be a member of XYPN to attend?

Nope. Everyone is welcome at XYPN LIVE! Content is relevant (and game-changing) for both current fee-for-service advisors and those considering becoming a fee-for-service advisor.

What’s the refund policy? Can I transfer my pass if my plans change?

While refunds aren't provided, you’re welcome to transfer your pass to someone else before Monday, September 1st.

A member ticket may only be transferred to another current XYPN member. If a non-member ticket is transferred to a current XYPN member, no fee adjustment will be issued. Any fee reimbursements will take place between the original ticket holder and the new ticket holder. Please reach out to membership@xyplanningnetwork.com to start the transfer process.

Can I switch my pass to a Virtual Pass?

Yes! An in-person pass can be switched to a Virtual Pass with a refund for the difference in pass prices until Friday, August 15th. After this date, the pass can still be switched to a Virtual Pass, but no refund will be provided.

Are Pre-Cons included in my pass?

Pre-conferences are offered separately through XYPN members and partners and are not included in your XYPN LIVE attendee pass. XYPN doesn’t manage registration for these events or collect payment; registration and any payments are collected by the organization hosting the Pre-Conference.

What should I wear?

Come as you are! XYPN LIVE events are casual. We're t-shirts and shorts people.

Will there be on-site childcare?

Yes! XYPN LIVE proudly offers complimentary childcare for children up to age 12 to all attendees during the conference. Childcare will be offered Thursday, September 25 - Saturday, September 27. Be on the lookout in August for an email to get your child(ren) signed up.

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